Last Updated: September 1, 2023

Terms of Use

Welcome to nXlvl, LLC (“nXlvl”) These Terms of Use (or “Terms”) govern your use of nXlvl™, except where we expressly state that separate terms (and not these) apply and provide information about the nXlvl Service (the “Service” or “Services”), outlined below. When you create an nXlvl account or use nXlvl, you agree to these terms. These Terms of Use therefore constitute an agreement between you and nXlvl.

The nXlvl Service

We agree to provide you with the nXlvl Service. The Service includes all the nXlvl products, features, applications, services, and technologies (the “Products”) that we provide to advance nXlvl's mission: Everyone has a next level. Build your brand on the nXlvl platform. The Service is made up of the following aspects:

Offering personalized opportunities to create, connect, communicate, discover, and share. People are different. We want to strengthen your relationships through shared experiences you care about. So, we build systems that try to understand who and what you and others care about, and use that information to help you create, find, join, and share in experiences that matter to you. Part of that is highlighting content, features, offers, and accounts you might be interested in, and offering ways for you to experience nXlvl, based on things you and others do on and off nXlvl.

Fostering a positive, inclusive, and safe environment. We develop and use tools and offer resources to our community members that help to make their experiences positive and inclusive, including when we think they might need help. We also have teams and systems that work to combat abuse and violations of our Terms and policies, as well as harmful and deceptive behavior. We use all the information we have, including your information, to try to keep our platform secure. We also may share information about misuse or harmful content with law enforcement. Learn more in the Data Policy.

Developing and using technologies that help us consistently serve our growing community and help you build your own brand. Organizing and analyzing information for our growing community is central to our Service. A big part of our Service is creating and using cutting-edge technologies that help us personalize, protect, and improve our Service on an incredibly large scale for a broad global community. Technologies like artificial intelligence and machine learning give us the power to apply complex processes across our Service. Automated technologies also help us ensure the functionality and integrity of our Service.

Providing consistent and seamless experiences across other nXlvl Products. nXlvl is part of the nXlvl products, which share technology, systems, insights, and information-including the information we have about you (learn more in the Data Policy) in order to provide services that are better, safer, and more secure. We also provide ways to interact across the nXlvl platform that you use, and design systems to achieve a seamless and consistent experience across the nXlvl Products.

Ensuring access to our Service. To operate our global Service, we must store and transfer data across our systems around the world, including outside of your country of residence. The use of this global infrastructure is necessary and essential to provide our Service. This infrastructure may be owned or operated by nXlvl, or their affiliates.

Connecting you with brands, products, and services in ways you care about. We use data from nXlvl application, as well as from third-party partners, to show you ads, offers, and other sponsored content that we believe will be meaningful to you. And we try to make that content as relevant as all your other experiences on nXlvl.

Research and innovation. We use the information we have to study our Service and collaborate with others on research to make our Service better and contribute to the well-being of our community.

How Our Service Is Funded

Instead of paying to use nXlvl, by using the Service covered by these Terms, you acknowledge that we can show you ads that businesses and organizations pay us to promote on and off the nXlvl platform. We use your personal data, such as information about your activity and interests, to show you ads that are more relevant to you.

We show you relevant and useful ads without telling advertisers who you are. We don’t sell your personal data. We allow advertisers to tell us things like their business goal and the kind of audience they want to see their ads. We then show their ad to people who might be interested.

We also provide advertisers with reports about the performance of their ads to help them understand how people are interacting with their content on and off nXlvl. For example, we provide general demographic and interest information to advertisers to help them better understand their audience. We don’t share information that directly identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us specific permission. Learn more about how nXlvl ads work here.

You may see branded content on nXlvl posted by account holders who promote products or services based on a commercial relationship with the business partner mentioned in their content.

The Data Policy

Providing our Service requires collecting and using your information. The Data Policy explains how we collect, use, and share information across the nXlvl application and other products. It also explains the many ways you can control your information, including in the nXlvl Privacy and Security Settings. You must agree to the Data Policy to use nXlvl.

Your Commitments

Who Can Use nXlvl.

We want our Service to be as open and inclusive as possible, but we also want it to be safe, secure, and in accordance with the law. So, we need you to commit to a few restrictions in order to be part of the nXlvl community.

• You must be at least 13 years old or the minimum legal age in your country to use nXlvl.
• You must not be prohibited from receiving any aspect of our Service under applicable laws or engaging in payments related Services if you are on an applicable denied party listing.
• We must not have previously disabled your account for violation of law or any of our policies.
• You must not be a convicted sex offender.

How You Can't Use nXlvl.

Permissions You Give to Us.

As part of our agreement, you also give us permissions that we need to provide the Service.

We do not claim ownership of your content, but you grant us a license to use it. Nothing is changing about your rights in your content. We do not claim ownership of your content that you post on or through the Service and you are free to share your content with anyone else, wherever you want. However, we need certain legal permissions from you (known as a “license”) to provide the Service. When you share, post, or upload content that is covered by intellectual property rights (like photos or videos) on or in connection with our Service, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your privacy and application settings). This license will end when your content is deleted from our systems. You can delete content individually or all at once by deleting your account. To learn more about how we use information, and how to control or delete your content, review the Data Policy and visit the nXlvl Help Center.

Permission to use your username, profile picture, and information about your activities and actions with accounts, ads, and sponsored content. You give us permission to show your username, profile picture, and information about your actions (such as likes) next to or in connection with accounts, ads, offers, and other sponsored content that you follow or engage with that are displayed on nXlvl application, without any compensation to you. For example, we may show that you liked a sponsored post created by a brand that has paid us to display its ads on nXlvl. As with actions on other content and follows of other accounts, actions on sponsored content, and follows of sponsored accounts can be seen only by people who have permission to see that content or follow. We will also respect your ad settings.

You agree that we can download and install updates to the Service on your device.

You can't impersonate others or provide inaccurate information. You don't have to disclose your identity on nXlvl, but you must provide us with accurate and up to date information (including registration information), which may include providing personal data. Also, you may not impersonate someone or something you aren't, and you can't create an account for someone else unless you have their express permission.

You can't do anything unlawful, misleading, or fraudulent or for an illegal or unauthorized purpose.

You can't violate (or help or encourage others to violate) these Terms or our policies, including in particular the nXlvl Community Guidelines and Terms.

You can't do anything to interfere with or impair the intended operation of the Service. This includes misusing any reporting, dispute, or appeals channel, such as by making fraudulent or groundless reports or appeals.

You can't attempt to create accounts or access or collect information in unauthorized ways. This includes creating accounts or collecting information in an automated way without our express permission.

You can’t sell, license, or purchase any account or data obtained from us or our Service. This includes attempts to buy, sell, or transfer any aspect of your account (including your username); solicit, collect, or use login credentials or badges of other users; or request or collect nXlvl usernames, passwords, or misappropriate access tokens.

You can't post someone else’s private or confidential information without permission or do anything that violates someone else's rights, including intellectual property rights (e.g., copyright infringement, trademark infringement, counterfeit, or pirated goods). You may use someone else's works under exceptions or limitations to copyright and related rights under applicable law. You represent you own or have obtained all necessary rights to the content you post or share. Learn more, including how to report content that you think infringes your intellectual property rights, here.

You can’t modify, translate, create derivative works of, or reverse engineer our products or their components.

You can't use a domain name or URL in your username without our prior written consent.

Additional Rights We Retain

If you select a username or similar identifier for your account, we may change it if we believe it is appropriate or necessary (for example, if it infringes someone's intellectual property or impersonates another user).

If you use content covered by intellectual property rights that we have and make available in our Service (for example, images, designs, videos, or sounds we provide that you add to content you create or share), we retain all rights to our content (but not yours).

You can only use our intellectual property and trademarks, or similar marks as expressly permitted by our Brand Guidelines or with our prior written permission.

Content Removal and Disabling or Terminating Your Account

We can remove any content or information you share on the Service if we believe that it violates these Terms of Use, our policies (including our nXlvl Community Guidelines), or we are permitted or required to do so by law. We can refuse to provide or stop providing all or part of the Service to you (including terminating or disabling your access to the nXlvl products) immediately to protect our community or services, or if you create risk or legal exposure for us, violate these Terms of Use or our policies (including our nXlvl Community Guidelines), if you repeatedly infringe other people's intellectual property rights, or where we are permitted or required to do so by law. We can also terminate or change the Service, remove, or block content or information shared on our Service, or stop providing all or part of the Service if we determine that doing so is reasonably necessary to avoid or mitigate adverse legal or regulatory impacts on us. If you believe your account has been terminated in error, or you want to disable or permanently delete your account, consult our Help Center. When you request to delete content or your account, the deletion process will automatically begin no more than 14 days after your request. It may take up to 30 days to delete content after the deletion process begins. While the deletion process for such content is being undertaken, the content is no longer visible to other users, but remains subject to these Terms of Use and our Data Policy. After the content is deleted, it may take us up to another 30 days to remove it from backups and disaster recovery systems.

Content will not be deleted within 30 days of the account deletion or content deletion process beginning in the following situations:

• where your content has been used by others in accordance with this license and they have not deleted it (in which case this license will continue to apply until that content is deleted); or
• where deletion within 30 days is not possible due to technical limitations of our systems, in which case, we will complete the deletion as soon as technically feasible; or

where deletion would restrict our ability to:

• investigate or identify illegal activity or violations of our terms and policies (for example, to identify or investigate misuse of our products or systems);
• protect the safety and security of our products, systems, and users;
• comply with a legal obligation, such as the preservation of evidence; or
• comply with a request of a judicial or administrative authority, law enforcement or a government agency;

in which case, the content will be retained for no longer than is necessary for the purposes for which it has been retained (the exact duration will vary on a case-by-case basis).

If you delete or we disable your account, these Terms shall terminate as an agreement between you and us, but this section and the section below called "Our Agreement and What Happens if We Disagree" will still apply even after your account is terminated, disabled, or deleted.

Our Agreement and What Happens if We Disagree

Our Agreement.

If any aspect of this agreement is unenforceable, the rest will remain in effect.

Any amendment or waiver to our agreement must be in writing and signed by us. If we fail to enforce any aspect of this agreement, it will not be a waiver.

We reserve all rights not expressly granted to you.

Who Has Rights Under this Agreement.

This agreement does not give rights to any third parties.

You cannot transfer your rights or obligations under this agreement without our consent.

Our rights and obligations can be assigned to others. For example, this could occur if our ownership changes (as in a merger, acquisition, or sale of assets) or by law.

Who Is Responsible if Something Happens.

Our Service is provided "AS IS," and we can't guarantee it will be safe and secure or will work perfectly all the time. TO THE EXTENT PERMITTED BY LAW, WE ALSO DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We also don’t control what people and others do or say, and we aren’t responsible for their (or your) actions or conduct (whether online or offline) or content (including unlawful or objectionable content). We also aren’t responsible for services and features offered by other people or companies, even if you access them through our Service.

Our responsibility for anything that happens on the Service (also called "liability") is limited as much as the law will allow. If there is an issue with our Service, we can't know what all the possible impacts might be. You agree that we won't be responsible ("liable") for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms, even if we know they are possible. This includes when we delete your content, information, or account.

How We Will Handle Disputes.

If you are a consumer, the laws of the country in which you reside will apply to any claim, cause of action, or dispute you have against us that arises out of or relates to these Terms ("claim"), and you may resolve your claim in any competent court in that country that has jurisdiction over the claim. In all other cases, you agree that the claim must be resolved exclusively in the U.S. District Court for the State of Delaware and that you submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim, and that the laws of the State of Delaware will govern these Terms and any claim, without regard to conflict of law provisions. Without prejudice to the foregoing, you agree that, in its sole discretion, nXlvl. may also bring any claim we have against you related to efforts to abuse, interfere, or engage with our products in unauthorized ways in the country in which you reside that has jurisdiction over the claim.

Unsolicited Material.

We always appreciate feedback or other suggestions but may use them without any restrictions or obligation to compensate you for them and are under no obligation to keep them confidential.

Updating These Terms

We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account, email us at: support@nxlvl.app.

Rights under Privacy Law

We support your rights and choices as individuals. In case you want to exercise any rights as a data subject, please write to us at support@nxlvl.app and we will be able to exercise the same to the extent feasible.

This includes rights related to data erasure, data access details, profiling data, third party access and data portability requirements.

Community Guidelines

It’s important to us that the experiences and perspectives shared on nXlvl help foster an inclusive community. We’ve developed these Guidelines as a way to help you understand the types of content and dialogue to avoid in order to help us achieve this. We ask that you seek to understand their spirit and intent, and work with us to uphold them.

In short, acknowledge others’ sensitivities and viewpoints, and seek to add to the conversation, rather than detract from it.

The Basics

While there are a number of factors that we evaluate to determine whether or not we remove content, there are some basic rules that everyone on nXlvl should follow.

Do not post content that:

• Depicts pornography or sexual acts. This includes intercourse, masturbation, and sexual nudity. Nudity that is intentionally artistic, educational, or associated with newsworthy events may be acceptable. We also have zero tolerance for any form of child sexual exploitation.
• Promotes or depicts unnecessary violence or graphic imagery. We understand that sometimes graphic content can be newsworthy, so we may allow broadcasts that are deemed as such.
• Encourages, promotes, or depicts self-harm or suicide. When we receive reports that a person is threatening suicide or self-harm, we may take several steps to assist them, such as reaching out to that person expressing our concern and providing resources such as contact information for our mental health partners.
• Has an unlawful purpose or furthers illegal activity. We ask that you agree to comply with all local laws regarding online conduct and acceptable content.
• Intends to impersonate a person or brand with the intent to mislead, confuse, or deceive others. Parody, commentary, or fan accounts should be labeled as such.
• Infringes on another's intellectual property. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that your content has been copied in a way that constitutes copyright infringement, you can report it to us here support@nxlvl.app.

Do not engage in dialogue or behavior that:

• Intends only to incite or engage in the targeted harassment of others. This includes content that promotes the abuse of other people or the disruption of another person’s broadcasting experience.
• Directly or indirectly threatens or encourages any form of physical violence against an individual or any group of people, including threatening or promoting terrorism. This includes affiliating with organizations that - whether by their own statements or activity both on and off the platform - use or promote violence against civilians to further their causes.
• Discloses or threatens to expose someone’s private information without their consent. This includes releasing another person’s private or confidential contact info, or their videos or images that are considered and treated as private under applicable laws.
• Endangers minors. This includes directing inappropriate comments to minors in a broadcast.
• Spams our users or attempts to manipulate the nXlvl platform. 
• Seeks to evade a suspension. All suspensions on nXlvl apply to the account holder. Attempts to circumvent suspensions by creating additional accounts or identities will result in the permanent disabling of said accounts.

We’re committed to doing our part to keep our community safe. You can also help us maintain a strong and vibrant community. Here is how you can help:

• As a broadcaster you can control who can comment in your broadcast by selecting the ‘Only users you follow’ toggle before going live. If you’re a viewer, you have the option to hide comments at any time during a broadcast.
• If you see an offensive, abusive, or spammy comment made in a broadcast, you can report it by tapping on the comment and selecting the report and sending to: support@nxlvl.app.
• If you see something that you think may violate our Guidelines, please report it by using our in-app reporting option at: support@nxlvl.app. We have a team that reviews these reports and works as quickly as possible to remove content that violates our Community Guidelines.
• You may find content that offends you or that you simply don’t like, but that doesn’t violate the Community Guidelines. If that happens, you can unfollow or block the user who posted it.
• If you come across an issue or problem that can’t be addressed through the above outlined actions, you can notify our team by writing to us here support@nxlvl.app. Please provide as much information as possible, including links, usernames, and a description of the issue you’re having.
• We ask that you seek to understand the diverse opinions and viewpoints that are represented on nXlvl. If you find yourself in a disagreement, it can oftentimes be resolved by simply disengaging from the back and forth with the individual(s) involved.

Please note that breaking the Guidelines outlined here may result in the removal of your content and/or the temporary or permanent disabling of your account.

By using nXlvl, you agree to uphold our Community Guidelines and our Terms of Service.

Community Guidelines: About Spam

Spam is generally defined on nXlvl as bulk, aggressive, or deceptive activity that attempts to manipulate or disrupt nXlvl or the experience of users on nXlvl.

The following behaviors are against our spam Guidelines:

Artificial Inflation

• Artificially inflating engagement on your own or others’ accounts or broadcasts (followers, views, hearts, and/or chat messages).
• Selling or purchasing followers or engagements (views, hearts, and/or chat messages).
• Using or promoting apps or services which claim to offer any of the above.
• Account transfers
• Selling, purchasing, or transferring nXlvl accounts or usernames.
• Aggressively directing traffic externally
• Engaging in bulk or aggressive chat or broadcast activity intended to drive traffic or attention to unrelated accounts, products, services, or initiatives. Examples of this behavior include, but are not limited to:
• Creating only looping/static broadcasts for the purpose of directing users to links in a title or the broadcaster’s profile information;
• Sending repetitive chat messages that direct users away from a broadcast.
• Posting misleading, deceptive, or malicious links anywhere on our service (for example: display name, profile information, broadcast titles, chat messages).

Duplication

• Creating multiple accounts for the same purpose or overlapping use cases, such as identical or similar personas or substantially similar content.
• Sending duplicative chat messages (within the same broadcast or across multiple broadcasts), particularly via automation.
• Repeatedly streaming duplicate broadcasts, including deleting and restreaming identical content.
• Operating an account for the sole purpose of restreaming others’ broadcasts, or repeatedly restreaming another user’s broadcasts.

Aggressive following

• Following and/or unfollowing a large number of unrelated accounts in a short time period, particularly by automated means.
• Following and unfollowing same user repeatedly.

Clickbait

• Posting misleading titles that do not correspond to the substance of the broadcast.

Please note: your nXlvl account may also be permanently suspended if your nXlvl account is suspended for violating the nXlvl Rules pertaining to spam.

Data Policy

This policy describes the information that we process to support nXlvl, and other products and features offered by nXlvl.

What kinds of information do we collect?

To provide the nXlvl application, we must process information about you. The type of information that we collect depends on how you use our Products and Services.

Things that you and others do and provide.

• Information and content you provide. We collect the content, communications, and other information you provide when you use our Products, including when you sign up for an account, create or share content and message or communicate with others. This can include information in or about the content that you provide (e.g. metadata), such as the location of a photo or the date a file was created. It can also include what you see through features that we provide, such as our camera, so we can do things such as suggest masks and filters that you might like, or give you tips on using camera formats. Our systems automatically process content and communications that you and others provide to analyze context and what's in them for the purposes described below. Learn more about how you can control who can see the things you share.
• Networks and connections. We collect information about the people, accounts, groups and Pages that you are connected to and how you interact with them across our Products, such as people you communicate with the most or groups that you are part of.
• Your usage. We collect information about how you use our Products, such as the types of content that you view or engage with, the features you use, the actions you take, the people or accounts you interact with and the time, frequency and duration of your activities. For example, we log when you're using and have last used our Products, and what posts, videos and other content you view on our Products. We also collect information about how you use features such as our camera.
• Things others do and information they provide about you. We also receive and analyze content, communications and information that other people provide when they use our Products. This can include information about you, such as when others share or comment on a photo of you, send a message to you or upload, sync or import your contact information.

Information that we obtain from these devices includes:

• Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.
• Device operations: information about operations and behaviors performed on the device, such as whether a window is in the foreground or background, or mouse movements (which can help distinguish humans from bots).
• Identifiers: unique identifiers, device IDs and other identifiers, such as from games, apps or accounts that you use.
• Device signals: Bluetooth signals, information about nearby Wi-Fi access points, beacons and mobile phone masts.
• Data from device settings: information you allow us to receive through device settings that you turn on, such as access to your GPS location, camera or photos.
• Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network.

Information from partners:

Advertisers, app developers and publishers can send us information that they use, including our social plug-ins (such as the Like button), nXlvl Login, our APIs and SDKs. These partners provide information about your activities off of our Products – including information about your device, websites you visit, purchases you make, the ads you see and how you use their services – whether or not you have an account or are logged in to our Products. For example, a game developer could use our API to tell us what games you play, or a business could tell us about a purchase you made in its shop. We also receive information about your online and offline actions and purchases from third-party data providers who have the rights to provide us with your information.

Partners receive your data when you visit or use their services, or through third parties that they work with. We require each of these partners to have lawful rights to collect, use and share your data before providing us with any data. 

How do we use this information?

We use the information that we have (subject to choices that you make) as described below and to provide and support the nXlvl and related services. Here's how:

Provide, personalize, and improve our Products.

We use the information that we have to deliver our Products, including to personalize features and content (including your ads, nXlvl Feed) and make suggestions for you (such as groups or events that you may be interested in or topics that you may want to follow) on and off our Products. To create personalized Products that are unique and relevant to you, we use your connections, preferences, interests and activities based on the data that we collect and learn from you and others; how you use and interact with our Products; and the people, places or things that you're connected to and interested in on and off our Products. Learn more about how we use information about you to personalize your nXlvl experience, including features, content and recommendations in nXlvl; you can also learn more about how we choose the ads that you see.

• Information across nXlvl and devices:We connect information about your activities on different nXlvl and devices to provide a more tailored and consistent experience on all nXlvl that you use, wherever you use them. For example, we can suggest that you join a group on nXlvl that includes people you communicate with.
• Location-related information:We use location-related information – such as your current location, where you live, the places you like to go, and the businesses and people you're near – to provide, personalize and improve our Products, including ads, for you and others. Location-related information can be based on things such as precise device location (if you've allowed us to collect it), IP addresses and information from your and others' use of nXlvl (such as check-ins or events that you attend).
• Product research and development:We use the information, which is necessary to develop, test and improve our Products, including by conducting surveys and research, and testing and troubleshooting new products and features.
• Ads and other sponsored content:We use the information we have about you – including information about your interests, actions, and connections – to select and personalize ads, offers and other sponsored content that we show you. Learn more about how we select and personalize ads, and your choices over the data we use to select ads and other sponsored content for you in the nXlvl Settings.

Providing measurement, analytics, and other business services.

We use the information that we have (including your activity off our Products, such as the websites you visit and ads you see) to help advertisers and other partners measure the effectiveness and distribution of their ads and services and understand the types of people who use their services and how people interact with their websites, apps and services. Learn how we share information with these partners.

Promoting safety, integrity, and security.

We use the information that is necessary to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our Products, and promote safety and security on and off of nXlvl. For example, we use data that we have to investigate suspicious activity or violations of our Terms or Policies.

Communicate with you.

We use the information that is necessary to send you marketing communications, communicate with you about our Products and let you know about our Policies and Terms. We will also use your information to respond to you when you contact us.

How is this information shared?

Your information is shared with others in the following ways:

People and accounts that you share and communicate with:

When you share and communicate using our Products, you choose the audience for what you share. For example, when you post on nXlvl, you select the audience for the post, such as a group, all your friends, the public or a customized list of people. Similarly, when you use to communicate with people or businesses, those people and businesses can see the content you send. Your network can also see actions that you have taken on our Products, including engagement with ads and sponsored content. We also let other accounts see who has viewed their nXlvl.

Public information:

Public information can be seen by anyone, on or off our Products and Services, including if they don't have an account. This includes your username, any information you share with a public audience, information in your public profile on nXlvl. You, other people using nXlvl and we can provide access to or send public information to anyone on or off our Products, in search results or through tools and APIs. Public information can also be seen, accessed, reshared or downloaded through third-party services such as search engines, APIs, and offline media such as TV, and by apps, websites and other services that integrate with our Products.

Learn more about what information is public and how to control your visibility on nXlvl.

People can also use our Products to create and share content about you with the audience they choose. For example, people can share a photo of you in a story, mention or tag you at a location in a post or share information about you in their posts or messages. If you are uncomfortable with what others have shared about you on our Products, you can learn how to report the content.

Devices and operating systems providing native versions of nXlvl (i.e. where we have not developed our own first-party apps) will have access to all information that you choose to share with them, including information that your friends share with you, so that they can provide our core functionality to you.

Please note: we are in the process of restricting developers' data access even further to help prevent abuse. For example, we will remove developers' access to your nXlvl data if you haven't used their app in three months, and we are changing login, so that in the next version, we will reduce the data that an app can request without app review to include only name, username and bio, profile photo and email address. Requesting any other data will require our approval.

New owner.

If the ownership or control of all or part of our Products and Services or their assets changes, we may transfer your information to the new owner.

Sharing with third-party partners.

We work with third-party partners who help us and improve our Products and Services or who use business tools to grow their businesses, which makes it possible to operate our companies and provide free services to people around the world. We don't sell any of your information to anyone and we never will. We also impose strict restrictions on how our partners can use and disclose the data we provide. Here are the types of third parties that we share information with:

Partners who use our analytics services.

We provide aggregated statistics and insights that help people and businesses understand how people are engaging with their posts, listings, nXlvl pages, videos, and other content on and off the nXlvl. For example, nXlvl Page admins business profiles receive information about the number of people or accounts who viewed, reacted to or commented on their posts, as well as aggregate demographic and other information that helps them understand interactions with their account or nXlvl Page.

Advertisers.

We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don't share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission. For example, we provide general demographic and interest information for advertisers (for example, that an ad was seen by a woman between the ages of 25 and 34 who lives in Madrid and likes software engineering) to help them better understand their audience. We also confirm which ads led you to make a purchase or take an action with an advertiser.

Measurement partners.

We share information about you with companies that aggregate it to provide analytics and measurement reports to our partners.

Partners offering goods and services in our Products and Services.

When you subscribe to receive premium content, or buy something from a seller in our Products, the content creator or seller can receive your public information and other information that you share with them, as well as the information needed to complete the transaction, including shipping and contact details.

Vendors and service providers.

We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments, or conducting surveys.

Researchers and academics.

We also provide information and content to research partners and academics to conduct research that advances scholarship and innovation that supports our business or mission and enhances discovery and innovation on topics of general social welfare, technological advancement, public interest, health, and well-being.

Law enforcement or legal requests.

We share information with law enforcement or in response to legal requests.

Learn more about how you can control the information about you that you or others share with third-party partners in the nXlvl settings.

 

How can I manage or delete information about me?

We provide you with the ability to access, rectify, port, and delete your data. Learn more in your nXlvl settings.

We store data until it is no longer necessary to provide our services and nXlvl, or until your account is deleted – whichever comes first. This is a case-by-case determination that depends on things such as the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. For example, when you search for something on nXlvl, you can access and delete that query from within your search history at any time, but the log of that search is deleted after six months.

When you delete your account, we delete things that you have posted, such as your photos and status updates, and you won't be able to recover that information later. Information that others have shared about you isn't part of your account and won't be deleted. If you don't want to delete your account but want to temporarily stop using the Products and Services, you can deactivate your account instead. To delete your account at any time, please visit the nXlvl settings.

How do we respond to legal requests or prevent harm?

We access, preserve, and share your information with regulators, law enforcement or others:

• In response to a legal request (e.g., a search warrant, court order or subpoena) if we have a good-faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States when we have a good-faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction and is consistent with internationally recognized standards.
• When we have a good-faith belief that it is necessary to: detect, prevent, and address fraud, unauthorized use of the Products and Services, breaches of our Terms or Policies, or other harmful or illegal activity; to protect ourselves (including our rights, property, or Products and Services), you or others, including as part of investigations or regulatory enquiries; or to prevent death or imminent bodily harm. For example, if relevant, we provide information to and receive information from third-party partners about the reliability of your account to prevent fraud, abuse, and other harmful activity on and off our Products and Services.

Information that we receive about you (including financial transaction data related to purchases made on our Products and Services) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from accounts disabled for term breaches for at least a year to prevent repeat abuse or other term breaches.

 

How will we notify you of changes to this Policy?

We'll notify you before we make changes to this Policy and give you the opportunity to review the revised Policy before you choose to continue using our Products and Services.